Other IT providers route tickets to humans. HelpBot connects via remote desktop, diagnoses the problem, and resolves it - printers, VPN, software, passwords - in minutes, not days. Your AI IT department from $60/endpoint/month.
Traditional MSPs charge $100-200/endpoint for human technicians who take hours to respond. HelpBot's AI connects to the machine via AnyDesk or RDP, runs the fix, and confirms it worked - starting at $60/endpoint. Same result, fraction of the cost and time.
Not just ticket routing. HelpBot connects to machines and resolves issues hands-on.
HelpBot connects to employee machines via AnyDesk, RDP, or SSH. It sees the screen, runs diagnostics, installs drivers, fixes configs - just like a human technician, but in minutes instead of hours.
Printer not working? HelpBot remotes in, reinstalls the driver, restarts the spooler, sets the default printer, and confirms it prints. Done in 3 minutes, no human involved.
VPN disconnecting? HelpBot connects, repairs the VPN profile, renews certificates, flushes DNS, resets adapters. Your employee is back online before they finish their coffee.
Need Zoom installed? Slack updated? HelpBot connects to the machine, downloads from your approved catalog, installs silently, and verifies it launches. No IT ticket needed.
HelpBot detects issues before users report them - disk filling up, certificates expiring, updates pending. It fixes problems before anyone notices they exist.
Every remote session is encrypted and recorded. Full audit log of every action taken on every machine. SOC 2 ready. Your security team sees everything.
Call in with an IT issue. HelpBot's voice agent diagnoses the problem over the phone, then remotes into your machine and fixes it while you watch. No IVR menus, no hold music.
Your IT team should focus on strategic projects, not password resets. HelpBot handles the repetitive 70% so your engineers handle the meaningful 30%.
Start 14-Day Free Trial - No Credit Card"We replaced our outsourced IT helpdesk with HelpBot and cut monthly support costs by 62%. The AI resolves printer and VPN issues faster than our old team even acknowledged tickets. Our employees actually prefer it."
"As a 60-person accounting firm, we could not afford a full IT department. HelpBot handles everything from password resets to software deployment. Our partners no longer waste billable hours waiting for IT fixes."
"We manage 8 clinic locations with 240 workstations. Before HelpBot, a printer jam meant a $150 service call and a 2-day wait. Now HelpBot remotes in and fixes it while the nurse is still at the desk. Game changer for healthcare IT."
Choose the service depth you need. 14-day free trial, no credit card required.
Zendesk charges $89+/agent/month to route tickets to humans. HelpBot charges $60/endpoint/month and IS the technician.
| Feature | HelpBot - $60/ep/mo | Zendesk - $89/agent/mo |
|---|---|---|
| Remote desktop resolution | AI connects and fixes | Not available |
| Average resolution time | 11 minutes | 4-24 hours (human) |
| 24/7 availability | Always on | Depends on staffing |
| Proactive monitoring | Included | Not available |
| Printer/VPN/software fixes | AI executes fix | Ticket to human |
| Pricing model | Per endpoint (fixed) | Per agent (scales with team) |
| Cost for 100 endpoints | $5,500/mo | $178-445/mo + IT staff |
| Compliance audit trail | Every session logged | Ticket history only |
14-day free trial. No credit card required. Setup in under 15 minutes.
Drag the slider to see pricing for your endpoint count - and how much you save versus hiring IT staff.
Companies across industries trust HelpBot to handle their IT operations.
"We had two full-time IT staff handling 120 endpoints. HelpBot replaced the entire helpdesk tier within a month. Ticket volume dropped 68% and the remaining issues get routed to our senior engineer. We saved $9,200 per month."
"Our retail locations had constant printer and POS issues. Technician visits cost us $150 each and took days to schedule. HelpBot remotes in and fixes 80% of problems in under 5 minutes. We went from 45 service calls a month to 9."
"As CTO of a fintech startup, I could not justify a dedicated IT team for 80 people. HelpBot gave us enterprise-grade support at a fraction of the cost. Our mean time to resolution went from 4.5 hours to 11 minutes. The compliance audit trail was a bonus we did not expect."
From $60/endpoint/month. HelpBot connects to your machines and resolves IT issues - printers, VPN, software, passwords - without human technicians. 14-day free trial, no credit card.
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