Simple, Predictable IT Support Pricing

One price per endpoint. Unlimited tickets, unlimited users. AI-powered resolution included in every plan.

14-day free trial - no credit card required

Choose Your Plan

Starter

For small teams up to 50 endpoints
$60/mo
per endpoint
  • + AI ticket routing and auto-categorization
  • + Email + portal support channels
  • + Knowledge base (100 articles)
  • + Basic SLA tracking
  • + Standard reporting
  • + Business hours support

Professional

For growing IT teams up to 500 endpoints
$85/mo
per endpoint
  • + Everything in Starter
  • + AI auto-resolution (30%+ tickets)
  • + Custom SLA policies per client
  • + Unlimited knowledge base
  • + Slack + Teams integration
  • + Advanced analytics
  • + Priority support (24/7)

Enterprise

Unlimited endpoints, custom terms
Custom
volume pricing
  • + Everything in Professional
  • + Unlimited endpoints
  • + Dedicated account manager
  • + Custom integrations (API access)
  • + On-premises deployment option
  • + 99.99% SLA guarantee
  • + SSO + SAML authentication

Feature Comparison

FeatureStarterProfessionalEnterprise
AI ticket routing+++
AI auto-resolution-++
Knowledge base articles100UnlimitedUnlimited
SLA trackingBasicCustom per clientCustom + 99.99%
Support channelsEmail, Portal+ Slack, Teams+ Custom, API
Endpoint limit50500Unlimited
ReportingStandardAdvancedCustom + BI export
SSO / SAML--+
On-prem deployment--+
Dedicated account manager--+
Support hoursBusiness24/724/7 + dedicated

Frequently Asked Questions

What counts as an endpoint?

Any device your IT team manages - desktops, laptops, servers, mobile devices, network equipment. If it generates support tickets, it is an endpoint.

Are there any hidden fees?

No. The per-endpoint price includes all features in your plan, unlimited tickets, unlimited users, and all AI capabilities. No setup fees, no overage charges.

Can I upgrade or downgrade anytime?

Yes. Changes take effect at your next billing cycle. No cancellation fees or long-term contracts required.

How does the 14-day trial work?

Full access to Professional plan features. No credit card required to start. If you decide to subscribe, your data and configuration carry over seamlessly.

Start Your 14-Day Free Trial

Full Professional features. No credit card required. Cancel anytime.