HelpBot connects with the tools your team already uses. Submit tickets via Slack, Teams, email, or phone - get updates and resolve issues without switching apps.
Submit and track IT tickets directly from Slack. Employees type a command or message the HelpBot channel - no need to open a separate portal. AI triages the issue, assigns priority, and responds in-thread.
#it-support), and you are live in under 5 minutes.
Create and manage IT tickets inside Microsoft Teams. HelpBot appears as a bot in your Teams workspace - employees can open tickets through chat, and IT managers get a dashboard tab for tracking resolution.
Forward emails to your HelpBot address and they become tickets automatically. AI reads the email, extracts the issue, assigns priority, and routes it. Replies go back to the sender as email - they never need to log into a portal.
helpbot@yourcompany.com to create a ticketit@yourcompany.com) to your HelpBot address. All forwarded emails become tickets instantly.
AI-powered voice support that holds natural phone conversations and resolves IT issues live. Powered by ElevenLabs, the voice agent understands context, asks clarifying questions, and walks employees through solutions - no IVR menus, no hold queues.
Sync tickets bidirectionally with Jira for dev teams that escalate from IT to engineering.
Q3 2026Native PSA integration for MSPs managing multiple client environments.
Q3 2026Auto-provision users, sync groups, and resolve access requests without manual intervention.
Q4 2026Connect HelpBot to 5,000+ apps with no-code automation workflows.
Q4 2026Send ticket events to any endpoint. Build custom integrations with our REST API.
Available NowManage Google Workspace accounts, groups, and permissions from IT tickets.
Q1 202714-day free trial. No credit card. Set up Slack, Teams, email, or voice in under 10 minutes.
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