Choose the service depth your team needs. Every plan includes 24/7 AI support, a self-building knowledge base, and a 14-day free trial with no credit card required.
Every feature across all three plans, side by side.
| Feature | Starter - $29 | Pro - $59 | Enterprise - $149 |
|---|---|---|---|
| 24/7 AI IT support | Yes | Yes | Yes |
| Self-building knowledge base | Yes | Yes | Yes |
| New hire IT onboarding | Yes | Yes | Yes |
| Email support channel | Yes | Yes | Yes |
| Slack, Teams, and chat | -- | Yes | Yes |
| Remote desktop resolution | -- | Yes | Yes |
| AnyDesk / RDP / SSH | -- | Yes | Yes |
| Proactive endpoint monitoring | -- | Yes | Yes |
| Software deployment | -- | Yes | Yes |
| Autonomous fix execution | -- | -- | Yes |
| Automatic rollback | -- | -- | Yes |
| Custom API integrations | -- | -- | Yes |
| Security baseline (EDR, MFA) | -- | -- | Yes |
| SLA response time | 4 hours | 2 hours | 1 hour |
| Reports | Monthly | Weekly | Executive monthly |
| Compliance audit trail | Yes | Yes | Yes |
Audited security controls. Your data is protected by the same standards used by Fortune 500 companies.
All remote sessions and data transfers encrypted end-to-end. Every action logged in immutable audit trail.
Redundant infrastructure across multiple regions. Your IT support never goes down, even when everything else does.
Full data residency controls. Process and store data where your compliance requirements demand.
Everything you need to know about HelpBot pricing and plans.
An endpoint is any device that HelpBot monitors and supports - desktops, laptops, servers, or workstations. Mobile devices and printers connected through a managed endpoint are covered at no extra charge.
Yes. Upgrade instantly at any time - the price difference is prorated. Downgrades take effect at the next billing cycle. No penalties or fees for plan changes.
You choose a plan and enter payment details. No charge during the trial. If you do not continue, your account is simply paused - no data is deleted for 30 days so you can resume any time.
Yes. Pay annually and get 2 months free - that is a 17% discount. Annual plans are billed once per year and can be cancelled before renewal.
No minimum. HelpBot works for teams of any size - from 5 endpoints to 5,000. Volume discounts are available for 200+ endpoints on the Enterprise plan.
HelpBot integrates with AnyDesk, RDP, SSH, and TeamViewer. Professional and Enterprise plans include the remote desktop agent pre-configured. Starter plan uses guided self-service instead of direct remote access.
Start a 14-day free trial. No credit card required. See AI resolve a real IT issue in under 5 minutes.
Start Free 14-Day Trial - See AI Fix a Real IssueQuestions? Email support@questo.media or use the chat on our homepage.